At Wow Foods (“we,” “our,” or “us”), located at Unit No 5, 90 Signet Dr, North York, ON M9L 1T5, Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, interact with our services, or engage with us in other ways.

1. Information We Collect

We may collect both personal and non-personal information when you visit our website, purchase products, sign up for our newsletter, or contact us. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, billing address, shipping address, payment information, and any other information you provide to us.
• Non-Personal Identification Information: Browser type, device type, operating system, IP address, page views, click patterns, and other general website usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and transactions.
• To provide customer support and respond to your inquiries.
• To send promotional materials, updates, newsletters, or other communications (with your consent).
• To improve the functionality and performance of our website and services.
• To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We implement various security measures to safeguard your personal information. These measures include encryption, secure servers, and restricted access to ensure that your data is protected. However, while we strive to protect your information, no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to safeguard your data.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering our products and services. These third parties are obligated to maintain the confidentiality of your information.

We may also disclose your information if required by law or if we believe that such action is necessary to comply with a legal process, protect our rights, or ensure the safety of others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are stored on your device to remember your preferences, track your website usage, and improve your overall experience.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, certain features of our website may not function properly.

6. Your Rights and Choices

As a resident of Canada, you have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your personal data, where applicable.
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights or for any other privacy-related concerns, please contact us at the contact details provided below.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of these third-party websites before sharing any personal information with them.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices regarding your personal information, please contact us at:

Wow Foods
Unit No 5, 90 Signet Dr,
North York, ON M9L 1T5, Canada
Email: We@wowfoods.ca
Phone: +1-437-299-4787